2025 New Year’s Seminar – Get Over the Wall! Deliver Real Brand Value to Patients & Physicians with the Healthcare Crossroads

DATE
January 14th (Tue), 18:00 - 19:00
PLACE
Zoom Webinar

In the rapidly evolving healthcare industry, traditional approaches are increasingly becoming ineffective. In a complex and dynamic market environment, delivering true value to both patients and healthcare providers requires a comprehensive perspective and practical frameworks for strategy development.

This seminar will explore how to align Patient Journey and Customer Experience Mapping, focusing on the strategic insights that emerge at their intersection—the “Healthcare Crossroads.”

Define the Healthcare Crossroads to uncover the moments where true value is created
Understand the Six Layers of the Patient Journey for a deeper grasp of patient experiences
Leverage Customer Experience Mapping to craft actionable strategic insights

Don’t miss this opportunity to gain fresh perspectives and practical tools to build strategies for 2025 and beyond!

2025  New Year’s Seminar

Speaker

Jeffrey Schnack, President, 3Rock KK

Date & Time

Monday, January 14, 2025, 18:00 Start

Platform

Zoom Video webinar
Participants will be contacted with a link for participation before the event.

※ This seminar will be held in Japanese.

Course Fee

Free

Registration

Please fill out the form below to apply.

Registrations are now closed. Thank you for the many applications!

* There is a limited number of seats available.
* We reserve the right to refuse applications from those who belong to competing companies.

CONTACT

Please feel free to contact us for details on our services and seminars.

Inquiry form
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Inquiries by phone
03-5465-0367
Reception hours: 10:00-18:00 on weekdays